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Your
position£º Home Page> Data
Mining¡ª¡ªApplications |
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Marketing |
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The activities
of market research, product design and positioning
or customer acquisition rely on precise and thorough
information about the market environment and customers.
Presented examples of various data analysis services
directly support such marketing activities.
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Web-farming |
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Web-farming
means performing a systematic content mining of
World Wide Web to keep you informed about topics
essential for your business. Web is used more
and more as a huge data source of important business
intelligence, namely getting the information about
potential customers, suppliers or competitors,
the information about the latest market opportunities,
technology trends or development of global economics.
Therefore every company that wants to stay competitive
should exploit the web as valuable resource. Web-farming
offers a way for such a continuous mining of the
Internet. It covers the identification of the
important business information on the web, its
acquisition, linking it to internal company data
warehouse and delivering processed information
to appropriate persons or departments in the company.
Major benefits of web-farming are continuous monitoring
of strategic business information sources, exploiting
the essential facts and smooth merging of the
information within the company's data warehouse
systems. All these operations can be done with
help of advanced data-mining tools.
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Cross / Up
Selling |
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This is a marketing
technique concerning selling complementary (cross
selling) or additional (up selling) products to
specific customers considering their past purchases.
Cross/Up selling widens the customer's reliance
on the company and lowers the chance that the
customer switches to a competitor. That can lead
to significant increase of the company incomes
as well as it increases the customer loyalty.
Data-mining model can assist you in choosing optimal
targets for marketing campaigns, it can identify
the best next cross/up selling offers for your
customers that will match their current needs.
Various advanced methods are utilized to identify
the associations between products purchases. One
of the cross/up selling methods is Market Basket
Analysis. Well done analysis can define what service
or products should be sold together in packages
and what package to offer to what client. Other
practical approach is to use classification models
in order to select the clients most likely to
respond on given offer. This allows well targeted
marketing, that reduces the campaign cost while
maintaining the highest effectiveness.
By exploiting some of these
intelligent data-mining techniques people are
able to draw the highly beneficial outcomes from
data concerning your customers, e.g. by using
customer segmentation, by identifying potential
cross/up selling offers for your customers, by
modeling and testing various hypothesis, allowing
you to create personal offer to your customer
with high potential to fit his/her needs. |
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Web-site
Statistics Data-mining |
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Each website
visit provides a set of important data about visitor
and his behavior. This constitutes a huge set
of data that hide valuable business knowledge.
To fully exploit this source of information, a
support of special tools for web usage analysis
is needed.
Standard analytical tools offer
a set of simple low-level statistics of website
visits. Data Mining offers more advanced form
of analysis, for instance a preference identification
of a visitor by using behavioral data such as
visited links sequence, time spent on specific
pages, webpage entry and exit points. Outcomes
of the analysis provides a valuable knowledge
about attractiveness of product or service offered
on-line; they suggests a way to shape your services
to fit customer's needs.
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Reference£º"Introduction
to Data Mining and Knowledge Discovery"
by Two Crows Corporation
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