|
Activity
|
Target |
Bank
credit card marketing |
To predict
customer differentiation,marketing efficiency
|
To maxamize
marketing efficiency, minimize marketing
cost |
Product
cross sales |
To investigate
correlations between products, customers
and channels |
To supervise
the combined product sales and new business
promotion |
Credit
evaluation |
To grade
credit limit |
To balance
risk vs returns |
Fraud
alertness |
To forecast
the probability of customer fraud |
To lower
the risk of bad debt and overdrafts |
Customer's
life cycle |
To evaluate
and position the customer's life cycle |
To understand
the customer value, facilitate customer
relations management and marketing |